Expand section General

How much space do I get?

Each user gets 1TB of space. There is currently a 2GB per file limit but that is being updated to 10GB per file very soon. The maximum amount of individual items (files, folders, etc.) you can sync is 20,000.

Why did we choose OneDrive?

IT reviewed the features and security compliance of leading file sharing services including Google Drive, Microsoft OneDrive, Box.net, and Dropbox. To be deployed as a campuswide solution, a cloud-based file sharing solution must meet four criteria: FERPA, HIPAA, FISMA and US export control laws. Currently, only Box.net and MS OneDrive meet these four criteria. Box.net would cost about $190,000 per year to provide 5GB storage per user. OneDrive currently offers 1 terabyte of storage per user. The cost for OneDrive is covered under our existing license agreement with Microsoft.

How do I sync my files?

If you're using a PC, follow these instructions to sync your OneDrive files with you local computer. Note: You only need to do this once. Microsoft has released a sync client for Mac available from the Apple App Store. Follow installation prompts (including login with your AD username and password). Your synced files will appear in a normal Mac folder called "OneDriveBusiness."

What is the difference between OneDrive for Business and OneDrive?

OneDrive is a cloud-based storage system for personal files. OneDrive for Business is for storing, editing, creating, and sharing business documents.

What is Office365? What does it have to do with SharePoint?

Office365 is a cloud-based version of Microsoft Office. SharePoint is the storage component of Office365. Think of OneDrive for Business as a personal SharePoint site (My Site) for your documents.

What is SkyDrive?

OneDrive was originally branded as "SkyDrive". SkyDrive is now OneDrive, and SkyDrive Pro is now OneDrive for Business.

Is there a version for the Mac?

Here is the sync client for Mac, which you can download from the Microsoft site. IT Services has tested it and not experienced any issues. (The OneDrive client for Mac in the Apple App Store should not be used. Only the preview version from the Microsoft site will work with OneDrive for Business for Mac.)

Where can I download the mobile app for OneDrive?

You can download it from the iOS App Store or Google Play Store.

Expand sectionFiles

Who can I share files with?

Sharing the contents of the stored files on OneDrive with foreign nationals could result in violation of US export control regulations. While Microsoft is committed to storing data on US soil (export control compliance), you are responsible for knowing who you are sharing files with.

Remember:

Share files with specific individuals, never with “everyone” or the “public”.
Be careful sending links to shared folders because they can often be forwarded to others who you did not provide access to.
Remember that once a file is shared with someone and they download it to their device, they can share it with others.

How are files shared in OneDrive?

Files aren't shared by default. When you upload a file to OneDrive, only you can see it until you share it with another user or group.

Which files are "Shared with Everyone"?

If you upload a file in the Shared with Everyone folder, everyone at UCSD can see it.

Where should I upload my files? OneDrive, a team site in SharePoint, or my department's file drive system?

Check with your department on the appropriate place for different files.

What happens to my files if I leave Southwest Airlines?

The management of your files is up to your department. Keep in mind that the files you upload are associated with your AD account. So if you don't share them with other users before you leave, the files will be inaccessible.

What happens if I delete a file? Can you recover it for me?

If you delete a file stored in OneDrive, it will be in your OneDrive recycle bin for 30 days. After that, it is gone. Your departmental IT support nor ITS can recover it for you. There is no back-up.

When I save a file from Word, I see a bunch of options. Which one do I use?

You may see multiple options in Windows Explorer depending on what applications are installed on your computer. To save a file to OneDrive for Business, choose the OneDrive - Southwest Airlines option:

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